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Yes, we do take COD but offer FREE shipment on prepaid order payments through Upaisa or bank transfer. After making the payment, customers must share the transaction screenshot along with their order number on the Kanso Kraft WhatsApp number: 03399558118.

Delivery time depends on your city and courier service. Most orders are dispatched after confirmation and delivered within the estimated timeline shown at checkout or shared after order confirmation.

Delays may occur due to courier schedules, weather, holidays, or incomplete delivery details.

Each Kanso Kraft piece is handmade, so slight variations in color, texture, finish, bubbles, edges, and detailing may occur. Product photos are for visual reference, but every piece has its own handmade character.

Our products are decorative and fragile in nature. Please handle them gently and keep them away from drops, pressure, water, and moisture.
Please do not wash or soak Kanso Kraft products. Clean them gently with a soft dry cloth only. Water exposure may damage the finish or structure of the product.

Returns or exchanges are only accepted if the wrong item is delivered, the product arrives damaged, or there is a major manufacturing defect.
Please contact us on whatsapp 03399558118 within 24 hours of delivery with:
1) Your order number
2) Clear photos of the damaged product
3) Photo of the outer packaging
4) Unboxing video

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