Privacy policy
Overview
This Privacy Policy explains how Kanso Kraft collects, uses, and protects customer information when you visit our website or place an order.
Information we collect
We may collect the following information when needed to process orders and provide support:
● Name, email address, phone number, delivery address, and billing details.
● Order details, payment confirmation details, and customer support messages.
● Basic website usage information such as device, browser, pages visited, and cookies where applicable.
How we use information
Customer information is used only for business purposes related to your order and shopping experience, including:
● Processing, confirming, packing, and delivering orders.
● Providing customer support and responding to queries.
● Sending order updates, delivery updates, and service messages.
● Improving our website, products, packaging, and customer experience.
● Preventing fraud, misuse, or unauthorized activity.
Sharing of information
We do not sell customer data. We may share necessary information only with service providers involved in completing your order, such as courier partners, payment partners, ecommerce platform providers, and technical service providers.
Cookies and website tools
Our website may use cookies or similar tools to support store functionality, analytics, checkout, and user experience.
You can manage cookies through your browser settings, but some website features may not work properly if cookies are disabled.
Data security
We take reasonable steps to protect customer information. However, no website, platform, or electronic storage method can be guaranteed to be fully secure at all times.
Customer requests
You may contact us to request correction, access, or deletion of your personal information where applicable and where retention is not required for order, legal, security, or business record purposes.
Contact
For privacy-related questions, contact us at contact@kansokraft.com.