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contact@kansokraft.com

03399558118

Islamabad, PK

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Frequently asked questions

Is there Cash on Delivery?

Yes, we do take COD but offer FREE shipment on prepaid order payments through Upaisa or bank transfer. After making the payment, customers must share the transaction screenshot along with their order number on the Kanso Kraft WhatsApp number: 03399558118.

When will I get my order?

Delivery time depends on your city and courier service. Most orders are dispatched after confirmation and delivered within the estimated timeline shown at checkout or shared after order confirmation.

Delays may occur due to courier schedules, weather, holidays, or incomplete delivery details.

Are the products exactly like the photos?

Each Kanso Kraft piece is handmade, so slight variations in color, texture, finish, bubbles, edges, and detailing may occur. Product photos are for visual reference, but every piece has its own handmade character.

Are the products fragile & water proof?

Our products are decorative and fragile in nature. Please handle them gently and keep them away from drops, pressure, water, and moisture.
Please do not wash or soak Kanso Kraft products. Clean them gently with a soft dry cloth only. Water exposure may damage the finish or structure of the product.

Do you accept returns or exchanges?

Returns or exchanges are only accepted if the wrong item is delivered, the product arrives damaged, or there is a major manufacturing defect.
Please contact us on whatsapp 03399558118 within 24 hours of delivery with:
1) Your order number
2) Clear photos of the damaged product
3) Photo of the outer packaging
4) Unboxing video

© 2026 Kanso Kraft. All rights reserved.

Kanso Kraft

The Art of Intentional Space

Handmade decor pieces for calm, intentional homes. Crafted in small batches from Islamabad, Pakistan.

Contact
03399558118

contact@kansokraft.com

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